Digital Image Store Policy

Thank you for shopping with us at Whimsical Digi Art! We’re thrilled to have you explore our collection of unique and whimsical digital images. Please read through our policy carefully to ensure a smooth and enjoyable shopping experience.

  1. Digital Downloads

All products offered for sale in our store are digital files only. No physical products will be shipped. Once your purchase is complete, you will gain immediate access to download your files.

  • Formats Available: Files are typically available in JPEG, PNG, or PDF format, depending on the product. Each product description will indicate the file type.
  • Downloading Your Files: After purchase, you will receive a download link. Please ensure that you save your files to your device before the link expires (you can download up to five times). We recommend keeping a backup of your files for future use.
  1. File Sizes and Delivery
  • Compressed Files: Some large orders may be delivered as compressed (.zip) files. Please ensure you have software available to unzip these files.
  • Individual Files: Smaller products will be delivered as individual files.
  1. Usage Rights

All digital images purchased are for personal or commercial use, depending on the licensing option you choose. By purchasing and downloading digital files from our store, you agree to the following:

  • Personal Use: You may use the files to create physical or digital projects for personal use. You may not resell, distribute, or share the digital files themselves.
  • Commercial Use: If you intend to use the images for commercial purposes, such as creating products for resale, a commercial license may be required. Please contact us to discuss the commercial use rights and pricing.
  1. Refunds and Exchanges

Due to the nature of digital products, we are unable to offer refunds, exchanges, or cancellations once a purchase has been completed. However, if you encounter any issues with your download or file access, please contact us immediately, and we will be happy to assist you.

  1. Copyright and Ownership
  • Copyright: All digital images are protected by copyright laws. The purchase of a file grants you a license to use the image but does not transfer ownership or rights to the artwork itself.
  • Unauthorized Use: You may not resell or redistribute the digital files in their original or altered form. Unauthorized use of the images may result in legal action.
  1. Technical Requirements

To access and use our digital files, you will need the following:

  • A computer, laptop, or tablet capable of opening the file formats provided.
  • An unzip tool (if the files are compressed into a .zip format).
  • Software to open and edit images, such as Adobe Photoshop, Illustrator, or any image editing program that supports the file format you purchased.
  1. Color Disclaimer

Please note that colors may vary slightly between devices and printers due to differences in screen settings, printer brands, ink types, and paper quality. The colors you see on your screen may differ slightly from what appears in the final printed product.

  1. Customer Support

We are committed to providing excellent customer service. If you have any issues with your order or need assistance with downloading or using the files, please don’t hesitate to reach out to contact us.

  1. Privacy Policy

Your privacy is important to us. We will never sell or share your personal information. All customer data is used solely for order processing and communication purposes.  Your payment information is secure. No one affiliated with the shop ever receives your credit card information.

  1. Changes to Policy

Whimsical Digi Art reserves the right to update or change this policy at any time. Any changes will be posted on this page, with an updated date. Please check back periodically to ensure you're aware of any updates.

 

I absolutely love seeing how you bring my designs to life! If you share your creations on social media, please tag me @whimsical_digi_art—I'd be over the moon to see your magic in action!  Your creativity makes everything even more special!